Shipping & Returns

Thanks for shopping with No1 Botanicals.

Shipping is £4.99 for 1 case for UK standard delivery (3-5 working days). For orders of up to 30kg (4 cases) the delivery charge is £6.50, up to 60kg (8 cases) is £13.00 etc.

Same-Day Delivery available across Greater London. £5.50 flat fee per delivery. Order before 3pm and get your products the same day. Monday-Saturday only.

Shipping costs for other countries are as follows.

 

 Country Shipping Time Shipping Cost £
(per case)
Australia 3 to 8 Days 55.37
Belgium 3 to 4 Days 18.68
Brazil 6 to 14 Days 50.37
Canada 6 to 11 Days 35.55
Chile Up to 10 Days 61.42
Denmark 3 to 4 Days 23.76
France 5 to 7 Days 20.98
Germany 5 to 7 Days 20.98
Hungary 3 to 4 Days 25.03
Hong Kong 4 to 9 Days 33.68
Ireland 5 to 7 Days 18.68
Italy 5 to 7 Days 23.76
Japan 8+ Days 47.39
Monaco 3 to 5 Days 14.52
Netherlands 5 to 7 Days 18.68
New Zealand 3 to 5 Days 60.48
Norway 3 to 4 Days 27.28
Poland 3 to 4 Days 25.03
Portugal 3 to 4 Days 23.76
Singapore 3 to 9 Days 36.90
South Africa 6 to 11 Days 72.46
Spain 3 to 4 Days 23.76
Sweden 5 to 7 Days 23.76
Switzerland 3 to 4 Days 27.28
Turkey 5 to 11 Days 36.20
USA 2 to 3 Days 53.03
  

Shipping for wholesale will be stipulated at time of enquiry and may vary depending on quantity and destination and is subject to tax, duties or custom charges.

RETURNS & REFUNDS

We will refund your order in case of damage or fault. Please email superherb@no1botanicals.com with details of your order and a photograph of any damage.

Once we have been in contact confirming your refund, you will receive the credit within a certain amount of days, depending on your card issuer's policies.

CONTACT US

If you have any questions about your order, contact us at superherb@no1botanicals.com.