Shipping & Returns
Thanks for shopping with No1 Botanicals.
Shipping is £4.99 for 1 case for UK standard delivery (3-5 working days). For orders of up to 30kg (4 cases) the delivery charge is £6.50, up to 60kg (8 cases) is £13.00 etc.
Same-Day Delivery available across Greater London. £5.50 flat fee per delivery. Order before 3pm and get your products the same day. Monday-Saturday only.
Shipping costs for other countries are as follows.
| Country | Shipping Time | Shipping Cost £ (per case) |
| Australia | 3 to 8 Days | 55.37 |
| Belgium | 3 to 4 Days | 18.68 |
| Brazil | 6 to 14 Days | 50.37 |
| Canada | 6 to 11 Days | 35.55 |
| Chile | Up to 10 Days | 61.42 |
| Denmark | 3 to 4 Days | 23.76 |
| France | 5 to 7 Days | 20.98 |
| Germany | 5 to 7 Days | 20.98 |
| Hungary | 3 to 4 Days | 25.03 |
| Hong Kong | 4 to 9 Days | 33.68 |
| Ireland | 5 to 7 Days | 18.68 |
| Italy | 5 to 7 Days | 23.76 |
| Japan | 8+ Days | 47.39 |
| Monaco | 3 to 5 Days | 14.52 |
| Netherlands | 5 to 7 Days | 18.68 |
| New Zealand | 3 to 5 Days | 60.48 |
| Norway | 3 to 4 Days | 27.28 |
| Poland | 3 to 4 Days | 25.03 |
| Portugal | 3 to 4 Days | 23.76 |
| Singapore | 3 to 9 Days | 36.90 |
| South Africa | 6 to 11 Days | 72.46 |
| Spain | 3 to 4 Days | 23.76 |
| Sweden | 5 to 7 Days | 23.76 |
| Switzerland | 3 to 4 Days | 27.28 |
| Turkey | 5 to 11 Days | 36.20 |
| USA | 2 to 3 Days | 53.03 |
Shipping for wholesale will be stipulated at time of enquiry and may vary depending on quantity and destination and is subject to tax, duties or custom charges.
RETURNS & REFUNDS
We will refund your order in case of damage or fault. Please email superherb@no1botanicals.com with details of your order and a photograph of any damage.
Once we have been in contact confirming your refund, you will receive the credit within a certain amount of days, depending on your card issuer's policies.
CONTACT US
If you have any questions about your order, contact us at superherb@no1botanicals.com.
