Shipping and Returns

Thanks for shopping with No1 Botanicals.



Shipping is £4.99 for 1 case for UK standard delivery (3-5 working days). For orders of up to 30kg (4 cases) the delivery charge is £6.50, up to 60kg (8 cases) is £13.00 etc.

Same-Day Delivery available across Greater London. £5.50 flat fee per delivery. Order before 3pm and get your products the same day. Monday-Saturday only. 

Shipping costs for other countries are as follows.

Country Shipping Time Shipping Cost £ (per case)
Australia 3 to 8 Days 55.37
Brazil  6 to 14 Days  50.37
Canada 6 to 11 Days 35.55
Chile  Up to 10 Days  61.42
Hong Kong  4 to 9 Days 33.68
Japan 8+ Days 47.39
Monaco 3 to 5 Days 14.52
New Zealand 3 to 5 Days 60.48
Norway 4 to 10 Days 27.24
Singapore 3 to 9 Days 36.90
South Africa
6 to 11 Days
Switzerland 3 to 6 Days 21.45
Turkey 5 to 11 Days 36.20
2 to 3 Days

Shipping for wholesale will be stipulated at time of enquiry and may vary depending on quantity and destination and is subject to tax, duties or custom charges.


We will refund your order in case of damage or fault. Please email with details of your order and a photograph of any damage. 
Once we have been in contact confirming your refund, you will receive the credit within a certain amount of days, depending on your card issuer's policies.


If you have any questions about your order, contact us at