Shipping and Returns
Thanks for shopping with No1 Botanicals.
SHIPPING
Shipping is £4.99 for 1 case for UK standard delivery (3-5 working days). For orders of up to 30kg (4 cases) the delivery charge is £6.50, up to 60kg (8 cases) is £13.00 etc.
Same-Day Delivery available across Greater London. £5.50 flat fee per delivery. Order before 3pm and get your products the same day. Monday-Saturday only.
Shipping costs for other countries are as follows.
Country | Shipping Time | Shipping Cost £ (per case) |
Australia | 3 to 8 Days | 55.37 |
Belgium | 3 to 4 Days | 18.68 |
Brazil | 6 to 14 Days | 50.37 |
Canada | 6 to 11 Days | 35.55 |
Chile | Up to 10 Days | 61.42 |
Denmark | 3 to 4 Days | 23.76 |
France | 5 to 7 Days | 20.98 |
Germany | 5 to 7 Days | 20.98 |
Hungary | 3 to 4 Days | 25.03 |
Hong Kong | 4 to 9 Days | 33.68 |
Ireland | 5 to 7 Days | 18.68 |
Italy | 5 to 7 Days | 23.76 |
Japan | 8+ Days | 47.39 |
Monaco | 3 to 5 Days | 14.52 |
Netherlands | 5 to 7 Days | 18.68 |
New Zealand | 3 to 5 Days | 60.48 |
Norway | 3 to 4 Days | 27.28 |
Poland | 3 to 4 Days | 25.03 |
Portugal | 3 to 4 Days | 23.76 |
Singapore | 3 to 9 Days | 36.90 |
South Africa | 6 to 11 Days | 72.46 |
Spain | 3 to 4 Days | 23.76 |
Sweden | 5 to 7 Days | 23.76 |
Switzerland | 3 to 4 Days | 27.28 |
Turkey | 5 to 11 Days | 36.20 |
USA | 2 to 3 Days | 53.03 |
Shipping for wholesale will be stipulated at time of enquiry and may vary depending on quantity and destination and is subject to tax, duties or custom charges.
RETURNS & REFUNDS
We will refund your order in case of damage or fault. Please email superherb@no1botanicals.com with details of your order and a photograph of any damage.
Once we have been in contact confirming your refund, you will receive the credit within a certain amount of days, depending on your card issuer's policies.
CONTACT US
If you have any questions about your order, contact us at superherb@no1botanicals.com.