Shipping and Returns

Thanks for shopping with No1 Botanicals.

 

SHIPPING

Shipping is £4.99 for 1 case for UK standard delivery (3-5 working days). For orders of up to 30kg (4 cases) the delivery charge is £6.50, up to 60kg (8 cases) is £13.00 etc.

Same-Day Delivery available across Greater London. £5.50 flat fee per delivery. Order before 3pm and get your products the same day. Monday-Saturday only. 

Shipping costs for other countries are as follows.

Country	Shipping Time	Shipping Cost £ (per case)
Australia	3 to 8 Days	55.37
Belgium	3 to 4 Days	18.68
Brazil	6 to 14 Days	50.37
Canada	6 to 11 Days	35.55
Chile	Up to 10 Days	61.42
Denmark	3 to 4 Days	23.76
France	5 to 7 Days	20.98
Germany	5 to 7 Days	20.98
Hungary	3 to 4 Days	25.03
Hong Kong	4 to 9 Days	33.68
Ireland	5 to 7 Days	18.68
Italy	5 to 7 Days	23.76
Japan	8+ Days	47.39
Monaco	3 to 5 Days	14.52
Netherlands	5 to 7 Days	18.68
New Zealand	3 to 5 Days	60.48
Norway	3 to 4 Days	27.28
Poland	3 to 4 Days	25.03
Portugal	3 to 4 Days	23.76
Singapore	3 to 9 Days	36.90
South Africa	6 to 11 Days	72.46
Spain	3 to 4 Days	23.76
Sweden	5 to 7 Days	23.76
Switzerland	3 to 4 Days	27.28
Turkey	5 to 11 Days	36.20
USA	2 to 3 Days	53.03

Shipping for wholesale will be stipulated at time of enquiry and may vary depending on quantity and destination and is subject to tax, duties or custom charges.

RETURNS & REFUNDS

We will refund your order in case of damage or fault. Please email superherb@no1botanicals.com with details of your order and a photograph of any damage. 
Once we have been in contact confirming your refund, you will receive the credit within a certain amount of days, depending on your card issuer's policies.

CONTACT US

If you have any questions about your order, contact us at superherb@no1botanicals.com.