Shipping and Returns
Thanks for shopping with No1 Botanicals.
Shipping is £4.99 for 1 case for UK standard delivery (3-5 working days). For orders of up to 30kg (4 cases) the delivery charge is £6.50, up to 60kg (8 cases) is £13.00 etc.
Same-Day Delivery available across Greater London. £5.50 flat fee per delivery. Order before 3pm and get your products the same day. Monday-Saturday only.
Shipping costs for other countries are as follows.
|Country||Shipping Time||Shipping Cost £ (per case)|
|Australia||3 to 8 Days||55.37|
|Brazil||6 to 14 Days||50.37|
|Canada||6 to 11 Days||35.55|
|Chile||Up to 10 Days||61.42|
|Hong Kong||4 to 9 Days||33.68|
|Monaco||3 to 5 Days||14.52|
|New Zealand||3 to 5 Days||60.48|
|Norway||4 to 10 Days||27.24|
|Singapore||3 to 9 Days||36.90|
|6 to 11 Days||
|Switzerland||3 to 6 Days||21.45|
|Turkey||5 to 11 Days||36.20|
|2 to 3 Days||
Shipping for wholesale will be stipulated at time of enquiry and may vary depending on quantity and destination and is subject to tax, duties or custom charges.
RETURNS & REFUNDS
We will refund your order in case of damage or fault. Please email firstname.lastname@example.org with details of your order and a photograph of any damage.
Once we have been in contact confirming your refund, you will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions about your order, contact us at email@example.com.